Frequently Asked Questions

1How do I become a Dealer of ES Windows and Doors?

Please contact April Barbarosh, General Manager at FAP Aluminum, Office: 954-773-2898. She can provide all necessary details.

Our Dealerships are very valuable and will be awarded on a first come, case by case basis.

2Is Sales Tax included in price quotes?

No. Unless a Dealer is tax exempt and provides the certificate demonstrating that, all orders will have a standard 6% sales tax added at time of order.

3What products does FAP have available in the warehouse?

We have inventory consisting of standard commodity residential sizes, as well as 24' storefront stock lengths and standard size storefront doors. Exact inventory details provided upon request or call anytime to inquire about a specific item or pricing.

4Does hardware come included with doors?

For residential French doors and Sliding glass doors, standard hardware is provided. (Hardware has to be ordered for French Doors)

Unless otherwise requested, all storefront doors come equipped with standard push/pull hardware and no closer. For storefront doors, concealed closers can be provided upon request on stand alone doors only. For all doors that are part of a storefront system and require surface mount closers, FAP will not provide surface closers unless specifically requested by Dealer. Panic hardware and electric hinges (to create automatic doors) with power supply are also available upon request.

5Does FAP provide glass for storefront?

No. We offer stock lengths of ES8000 and ES9500 systems for the framing. It is your responsibility to acquire necessary glass when purchasing our stock lengths. Additionally we do offer a fully factory glazed storefront system that is special order and available on your pricing disk.

6Does FAP provide marketing materials?

For Dealers with whom we form a partnership, we will provide all necessary materials, samples, displays and overall marketing advice that you require to be successful.

7Does FAP provide shop drawings?

For orders over $10,000.00 FAP will provide shop drawings at no cost. These will be basic elevation drawings with size and color specifications.

For orders under $10,000.00 shop drawings will cost $100.00 per page. We will do everything possible to limit the number of pages used.

8Does FAP honor special requests of any type?

Yes, within reason. It is our goal to provide the highest level of service and to help you generate as much business as possible. If your project requires special hardware, paint, glass etc., you will need to inquire about these to the Wholesale Director prior to order and he will let you know if we can accommodate your needs and at what cost.

9Does FAP offer special pricing for large orders?

The pricing you currently receive is significantly discounted from retail pricing and we believe our pricing to be the most competitive in the marketplace for products of equal or better quality. That being said, for large volume orders we can negotiate special pricing on a case by case basis if necessary.

It is our goal to put you, our dealer, in the best possible position to acquire large volume projects. To continually provide the lowest prices in the market we ask, whenever possible, that you obtain a competitor bid so that we can analyze the data and do everything possible to help you beat the competition. We view this relationship as a partnership and hope you will as well.